Privacy Policy

Effective on- 14-June-2018

1. Introduction

1.1 We are committed to safeguarding the privacy of our website visitors and app users.

1.2 This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and app users; in other words, where we determine the purposes and means of the processing of that personal data.

1.3 We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and app, we will ask you to consent to our use of cookies when you first visit our website.

1.5 In this policy, “we”, “us” and “our” refer to ProSEOTracker. For more information about us, see Section 11.

2. How we use your personal data

2.1 In this Section 2 we have set out:

(a) the general categories of personal data that we may process;

(b) the purposes for which we may process personal data; and

(d) the legal bases of the processing.

2.2 We may process data about your use of our website and app (“usage data“). The usage data may include your metadata, as well as information about the timing, frequency. This usage data may be processed for the purposes of analysing the use of the app.

2.3 We may process your account data (“account data“). The account data may include your name and email address. The source of the account data is only you. The account data may be processed for the purposes of operating our website, providing our app, ensuring the security of our website and app, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is consent OR our legitimate interests, namely the proper administration of our website and business

2.4 We may process your personal data that are provided in the course of the use of our All services (“service data“). The service data may include SEO Services, purchasing, and other all services by ProSEOTracker. The source of the service data is you. The service data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is consent OR our legitimate interests, namely the proper administration of our website and business

2.5 We may process information relating to transactions, including purchases of books and services, that you enter into with us and/or through our website or app (“transaction data“). The transaction data may include your contact details, and the transaction ID only. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions.Your credit card details are encrypted and securely stored by (PayPal).

A copy of Privacy policy you can found here https://www.paypal.com/in/webapps/mpp/ua/privacy-full

2.6 Children’s Privacy. The Sites and Service are not structured to attract children under the age of 16, and we do not intend to collect Personal Data from anyone we know to be under 16. If we learn that we have collected Personal Data from anyone under 16 years, we will delete that information as quickly as possible. If you believe that we might have any such information, please contact us at info@proseotracker.com.

2.8 We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

3. Sharing your personal data to others

ProSEOTracker is a search engine optimization tool people & companies use to monitor website’s search engine presence. When you install ProSEOTracker provides several SEO Services along with payment through (PayPal) and other than app we do also provide Managed SEO Services along with payment through (PayPal).ProSEOTracker do not share user info to any third party for Ads, Newsletter and promotions.

4. Retaining and deleting personal data

4.1 This Section 4 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

4.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

4.3 We will retain your personal data as follows:

ProSEOTracker only keep personal details as long as it is necessary for the purpose for which it was collected. If you have provided us with your personal details, such as full name and address and requested a quotation from us or placed an order, we will keep your details on our database. We will remove your details at any time you request this of us, otherwise you should assume that the data will be kept on our systems indefinitely.

5. How we store your personal data

5.1 Security

We take appropriate measures to ensure that all personal data is kept secure including security measures to prevent personal data from being accidentally lost, or used or accessed in an unauthorised way, for the duration of your use of our Services.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Website, therefore any transmission remains at your own risk. Once we have received your information, we will use strict procedures and security features in order to prevent unauthorised access.

5.2 Keeping your personal data up to date

If your personal details change you may update them by accessing the relevant page of the Website or app, or by contacting us using the contact details below.

We will endeavour to update your personal data within thirty (30) days of any new or updated personal data being provided to us, in order to ensure that the personal data We hold about you is as accurate and up to date as possible.

5.3 Sub-processors

A full list of ProSEOTracker’s sub-processors.

Sub-processor Purpose Entity Country Privacy Policy
BigCommerce App USA https://www.bigcommerce.com/
Tawk.to Chat Support Software EU https://www.tawk.to/
Google Inc. Google Api Services USA https://console.cloud.google.com
PayPal Europe Ltd. Payment Gateway EU https://www.paypal.com/in/
MDDHosting Hosting Service & Email Sending & Receiving Service respectively USA https://www.mddhosting.com/

 

If you would like further information please contact Us (see ‘Contact’ below). We will not transfer your personal to any organisation (or subordinate bodies) governed by public international law or which is set up under any agreement between two or more countries.

5.4 How long we keep your personal data

We will hold all the data for so long as we have an obligation to the Customer to provide the Services, and thereafter until such time as we delete the Customer’s account in accordance with our Customer Terms and Conditions.

Your personal information will be deleted on one of the following occurrences:

  • deletion of your personal information by you (or by another person engaged by the Customer); or
  • receipt of a written request by you (or another person engaged by the Customer) to us.

6. Amendments

6.1 We may update this policy from time to time by publishing a new version on our website.

6.2 You should check this page occasionally to ensure you are happy with any changes to this policy.

6.3 We may notify you of changes OR significant changes to this policy by email or through the private messaging system on our website.

7. Your rights

7.1 In this Section 7, we have summarized the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

7.2 Your principal rights under data protection law are:

(a) the right to access;

(b) the right to rectification;

(c) the right to erasure;

(d) the right to restrict processing;

(e) the right to data portability;

(f) the right to complain to a supervisory authority; and

(g) the right to withdraw consent.

7.3 You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data.

7.4 You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

7.5 In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed.

7.6 You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

7.7 Write to our Data Manager via info@proseotracker.com stop communications from us:

Please note that you may continue to receive communications for a short period after changing your preferences while our systems are fully updated.

8. About cookies

8.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

8.2 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

8.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

9. Cookies that we use

9.1 We use cookies for the following purposes:

(a) we use session based cookies to retain session and for performance

(b) Understand and save user’s preferences for future visits.

(c) Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.

10. Managing cookies

10.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);

(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

(c) http://www.opera.com/help/tutorials/security/cookies/ (Opera);

(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

(e) https://support.apple.com/kb/PH21411 (Safari); and

(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

10.2 Blocking all cookies will have a negative impact upon the usability of many websites.

10.3 If you block cookies, you will not be able to use all the features on our website and app.

11. Our details

11.1 This website is owned and operated by ProSEOTracker

11.2 We are a registered corporation in Delhi, India

12. You can contact us:

(a) by direct email to – info@proseotracker.com

(b) using our website contact form at https://proseotracker.com/contact/

13. Data protection officer

13.1 Our data protection officer’s contact details are:

Email Id- info@proseotracker.com

Any questions?

We hope this Privacy Notice has been helpful in setting out the way we handle your personal data and your rights to control it. If you have any questions that haven’t been covered, please contact us by email – info@proseotracker.com

This policy was last updated on- 13-June-2018

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